Getting What You Paid For
One of the biggest investments an individual will ever make is the purchase of their own vehicle. Knowing this, any car buyer would want to get their money’s worth with every purchase, especially after paying for the entire car.
In today’s world, cars are incorporating more and more features, especially technological ones, and it seems some brands are having a hard time keeping track of whether all have been applied to the final product, as evidenced by lawsuits – this time against Ford.
Ford
2024 Ford F-150 Lightning Missing Feature
Car Complaints reports that a class-action suit has been filed against Ford. The suit alleges that there are 2024 Ford F-150 Lightning models that lack the Forward Sensing System, despite the window sticker claiming that the model comes with it.
This is quite concerning given that that particular feature has something to do with safety. Ford’s Forward Sensing System alerts the driver of hazards or objects in front of the vehicle through a series of ‘beeps’ that increase in frequency if the vehicle nears the obstacle.
Furthermore, the lawsuit contends that Ford is aware of the missing feature and offered a $100 refund to affected customers. However, the plaintiffs argue that the refund amount is insufficient because it’s much less than the cost to install an aftermarket forward sensing system.
Ford
Deadlocked
The listed Plaintiff in the lawsuit is Mr. Ibrahim Lunawadawala, who bought the vehicle on the assumption that it had the said feature because it was printed on the Monroney sticker. In April of this year, the plaintiff received a letter from Ford regarding the missing feature and the refund due to the sticker not being updated.
An excerpt from the lawsuit says, “Plaintiff Lunawadawala has suffered an ascertainable loss because of Ford’s misrepresentations, including but not limited to, diminished value of his vehicle and other consequential damages.”
Despite Ford admitting that it misrepresented the sale of the 2024 F-150 Lightning, the suit says that the automaker has been unwilling to pay any damages to the “aggrieved customers.” The brand has only gone so far as to say the sticker was a “misprint” and to offer a $100 refund.
